Business Advice

If you want business referrals, you need to be referable

Every business owner I know is forever shouting to the world how important business referrals are to them. And I agree. Referrals form a massive part of my own business – in fact, 87% of my new business comes from referrals received. So it’s only logical that I spend a great deal of my time…

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Goal Achieving Habits

  We all have habits – some good, some not so good. In a recent interview for a business article, I was asked this question: “If you could choose one habit that would guarantee achievement in your goals, what habit would you choose?” Mmmm, interesting question which made me re-analyse my habits – the good…

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“Mistakes” are excellent opportunities to learn

  From an early age we are taught that mistakes are wrong. Something to be avoided at all costs. Our education system is designed to punish those who dare make mistakes or fail. We grow to fear failure and avoid it like the plague; to the extent that we’d rather tell little lies than admit…

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Power up after lunch!

Do you sometimes feel a bit on the “lazy” side after the lunch break? Productivity drops to the floor and you just can’t get yourself motivated to tackle the next task? Yes? You are not alone. In a recent study it was found that 68% of people feel less productive in the afternoon, than during…

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Are you using Viking Laws in your business?

  During a recent trip to Norway, I came across a set of Viking Laws. As I read through these old laws, it struck me how absolutely relevant they are in today’s business world too! Now, I’m most certainly not going to copy all the Viking Laws into this article, but I do want to…

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Want to be great?

“You don’t have to be great to start, but you have to start to be great” – Zig Ziggler Too many great ideas die a terrible death due to over-thinking. I see this in so many of my clients and contacts. They come up with a fantastic idea – for a new business, a new…

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Who are you and what have you done with the person I met earlier?

Consistency is key in business; and this is absolutely true when it comes to you – the business owner. Without consistency, your clients will never know where they are with you, if you can be relied upon or whether your service will always be the same. Inconsistency is an instant business killer. So why is…

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Wow your customers on a shoe-string budget

Small businesses have the advantage over large businesses when it comes to customer service and retention – purely because they can make it personal. It is much easier to have personal contact with 100 or 1000 customers than trying to do the same with 100 000 customers. And most small businesses know it – they…

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So what are the next steps?

  The other day I attended a meeting, organised and chaired by a seasoned business person. Many topics and ideas were discussed, but I kept feeling no progress was made – we were all talking in circles. Then, suddenly, the chair person started to wrap up the meeting (we were already 10 minutes past the…

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E-mails: The 3 Minute Rule

  One thing which can seriously affect our time management and productivity is e-mails. We get a flood of them each day – some spam, some with good information and some needing specific action on our part. The problem is that it can rule our lives – if we allow it to. One way I…

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